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Business Benefits

ACP manages credit requests and risk-related information for more consistent and better informed decision making and firm-wide credit process optimisation. It ensures full adherence with bank lending policies and processes as well as compliance with Basel II Pillar 2 in terms of controlling risk management processes.

Bank credit processes are often highly manual, prone to error and operational risk, and require input from many different stakeholders. Through automating key processes, ACP speeds up loan application and processing without sacrificing the quality of business decision-making.

Through ACP, banks can effectively manage the process cycle and bring together the competing interests of risk management, credit officers and lending managers though joining up disparate processes and automating the movement of essential tasks both within and outside of the firm. The full management of all credit application (right up to funds release), collateral and recovery processes is enabled.

ACP’s customers benefit from increased competitiveness, efficiency savings, lower operational risks and losses, as well as higher business volumes thanks to a more compelling customer value proposition.

Improve Origination Decisioning and Reduce Process Risk within the Credit Life Cycle
 Rapidly implement changes to credit policies so as to avoid repeated problems and losses from incoming credit applications
 Ensure that each new loan operation adheres to your risk appetite and strategy 
 Enhance overall control on all credit related processes (data integrity, task duration, optimal dispatching, re-routing, absence management...)
 Reduce operational risk related to credit processes thanks to tighter document integrity and reduced data/information loss from excess paperwork
 Establish greater accuracy and confidence in credit decision-making and portfolio management
 Benefit from enterprise-wide risk reporting of credit related activity from executive level down to branches
 Improve visibility and control over credit processes to meet regulators’ focus in this respect
Gain Competitive Advantage through Enhanced Customer Service and Response Time
 Respond more quickly to credit applications in order to secure target accounts and maintain a high degree of customer satisfaction
 Decrease time to market of new products that can be speedily offered via relationship managers, the web etc. thanks to a highly flexible credit origination system
 Rapidly implement changes to loan application and approval procedures in order to offer more competitive terms ahead of your competitors
 Alert customers about important events in their credit application and loan life cycles
 Respond immediately to customer requests about progress on a loan application thanks to online access to all important process steps and documents
 Improve margins whilst reducing risk thanks to dynamic risk-based pricing.
Optimize Performance via Streamlined and Auditable Processes
 Raise flexibility and consistency in managing credit and risk by further reducing manual processes
 Reduce operating expenses and increase transparency by improving data quality
 Lowering your cost/income ratio whilst boosting process efficiency, effectiveness and customer service standards
 Improve internal reactivity between different departments and colleagues who can work more effectively together
 Better control and supervise credit processing: identify bottlenecks and optimise business processes using Key Performance Indicators
 Automatically control critical tasks to avoid losses (pushed alerts via email and SMS, collateral revaluation reminders, management of staff absences....)
Return on Investment
Deploying ACP enables lenders to handle higher volumes of credit with improved speed, efficiency and with lower risk. It leads to improved business performance, greater control and the ability to satisfy the demands and expectations of both regulators and stakeholders.

The business needs to which ACP responds are often addressed through several different systems each having their own unique features and capabilities, integrated through specific software code.

There are a number of disadvantages in doing this, namely:
 Multiple licences needed to be purchased from different application providers (loan origination, collateral management, workflow, enterprise content management, collections, reporting…)
 Long delivery cycles to specify, design and architect the solution
 Expensive code writing – taking months an even years
 Benefit Residual gaps needing extensive and time-consuming work-arounds
 Inherent inflexibility
 High cost of project management and IT resources
 Very high long-term maintenance costs
 High risk of technology redundancy in the future

ACP eliminates all of these complications such as long delivery cycle and technology risks; high costs; gaps; technology redundancy, and provides an enabling technology with allows the banks to concentrate on doing their business and enabling IT to achieve fast turn-around times to service the needs of the business.

ACP is easy to use and easy to implement yet functionally rich and can be comfortably maintained by the IT department with significant long-term cost advantages.

Whilst ACP is engineered to the highest standards, customers benefit from a highly competitive total cost of ownership.