Micro Finance Manager
Mr Y is a Credit Director within a Micro Finance Institution (MFI) in Africa.
Aware of the large volume of processed files, as well as of the fragility of his infrastructure, Mr. Y wants to automate as many tasks as possible, notably the extension of credit to a high number of small borrowers.
Identifying bottlenecks in the lending process will enable Mr. Y’s lending colleagues to write more business, while quality automation will bring ease of file processing.
A number of Mr Y’s credit agents do not have web access so they need to communicate by other means such as SMS, when requesting a rapid authorisation.
Using Key Performance Indicators (KPI’s), Mr Y measures the performances of his teams who are often disseminated across vast and remote territories.
Thanks to Axe Credit Portal with its built-in workflow and reporting engines, Micro-Credit Institutions can:
Aware of the large volume of processed files, as well as of the fragility of his infrastructure, Mr. Y wants to automate as many tasks as possible, notably the extension of credit to a high number of small borrowers.
Identifying bottlenecks in the lending process will enable Mr. Y’s lending colleagues to write more business, while quality automation will bring ease of file processing.
A number of Mr Y’s credit agents do not have web access so they need to communicate by other means such as SMS, when requesting a rapid authorisation.
Using Key Performance Indicators (KPI’s), Mr Y measures the performances of his teams who are often disseminated across vast and remote territories.
Thanks to Axe Credit Portal with its built-in workflow and reporting engines, Micro-Credit Institutions can:
- Efficiently and rapidly handle their clients’ credit applications.
- Use the system’s communication tools such as SMS in order to exchange data with their clients and/or credit agents.
- Increase their volumes whilst closely managing costs and monitoring the overall risk profile.
- Apply consistent credit risk measures (scoring, qualitative and quantitative criteria, etc.).
- Manage their business across multiple geographies and measure performance using Key Performance Indicators.