Selim Chiboub, Project Director in the Professional Services Department (PS)
I am a proud Tunisian Canadian. I have two degrees, both from Montreal. I completed my bachelor’s degree in Finance, Business Management, and International Trade at HEC and then did a Master’s in Finance at UQAM.
Following my studies, I started my career in the banking industry as a broker, managing client portfolios and supporting business development. Then, in 2011, I decided to switch to the growing FinTech industry. This transition suited my desire for a faster pace and more actionable work.
Since April 2017, I have been with axefinance as a Project Director, working on solution implementation journeys in the PS department. With more than a decade’s experience in the banking and FinTech industries, I was entrusted from the outset with large-scale lending digitalization projects at First Abu Dhabi Bank, Abu Dhabi Commercial Banks, and alrajhi bank (KSA) to name a few. These types of large transformation projects are what I find most rewarding.
But what does my work actually entail?
The PS work starts much earlier than the transformational journey. As part of the selection process, we help both the bank and our business development teams in several ways. We first guide them to choose the right implementation approach: agile, hybrid, or waterfall. Then, we map out the project scope according to bank priorities, while setting ambitious yet achievable deadlines. This is all done in an inclusive manner, involving key stakeholders from the start to facilitate the entire project.
Once the implementation journey has begun, I actively participate in project governance, management, planning, and monitoring before handing off these processes to our Support & Customer Success teams.
How does my team ensure success?
There are many key factors that lead to successful implementation. Solid preparation is required before we even begin the scoping phase. It is crucial to have a deep understanding of the bank’s needs in order to adapt our implementation approach. No two banks are the same. Then, as with any good project management, we need to clearly define roles and responsibilities. Additionally, we always have strong quality assurance and testing plans.
Finally, we focus on bringing our innovative proposals and product excellence to our clients. axefinance has a wealth of expertise and our software is industry-leading. We want to ensure that comes to the fore as we deliver a frictionless adoption of our ACP software by end-users at the bank offering steadfast support for effective change management.
It is exciting to come to work every day, where I get to play an integral role in axefinance being the long-term, proactive partner for our valued customers.
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