CUSTOMER STORIES
IMPLEMENTING A LOS IN
A DIVERSIFIED CONTEXT
ACP implementation at Société Générale and its geographically diverse subsidiaries
Background
Société Générale (SG) is a universal bank & a leading provider of financial services in France, Europe and Worldwide. It operates in 76 countries and is organized into 3 major business lines as Global Banking and Investment Solutions, Retail Networks, and International Banking and Financial Services. Société Générale is looking for a powerful Loan Origination and Scoring solution to replace a legacy system unable to meet the continuously evolving requirements of its geographically diversified subsidiaries.
Société Générale conducted an extensive and meticulous international selection process, evaluating key market players to identify the most suitable partner for its long-term technological transformation across its subsidiaries. After careful consideration, Axe Finance emerged as the chosen partner, demonstrating its capability to support this pivotal technological shift and help Société Générale achieve its strategic objectives effectively and sustainably.
Key Challenges
Société Générale commissioned Axe Finance and its Retail lending solution to address the following
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Subsidiaries in diverse locations with disparate policies
Located in the European, Overseas, Mediterranean, Sub-Saharan African countries with diverse entities
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Many entry points to initiate a loan
From branches, POS, business partners, payrolls, call centers, internet, mobile, and online loans simulations
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Obsolete loan origination system & disparate technologies
Obsolete solution in some subsidiaries and others are not equipped.
How Axe Finance Effectively Tackled These Challenges
9
Centralized Data Sources
800
ACP users
7
SG Subsidaries
Flexibility is key
SG subsidiaries are operating in various contexts and flexibility is a major selection criteria.
Thanks to its powerful configuration framework and administration tools ACP enables Société Générale to effectively manage various products for all client types across multiple geographies. This includes accommodating different credit policies, languages, alphabets, and currencies.
Integration expertise
ACP’s Service-Oriented Architecture (SOA) facilitates real-time interfacing with all internal third-party and external systems.
Easy adjustments to lending market trends and credit policy
With its flexible framework, ACP provides SG with full autonomy to customize and update workflows, screens, data structures, documents, and policies. This ensures that adjustments can be implemented at no additional cost to accommodate new business or regulatory requirements.
Lending performance
ACP has empowered SG to enhance turnaround time and commercial efficiency, improve risk control standards, reduce time-to-market for new products, and proactively address diversified and continuously evolving regulatory requirements.
Testimonials
Axe Finance solutions allow us to adjust to any market or regulatory changes we encounter, aligning ACP to our needs at no extra cost and with absolute autonomy.”
GHISALBERTI Claude, Head of Credit Acceptance Solutions of Retail IT Department at Société Générale said:
At Société Générale Group, we have to reach ambitious strategic objectives: increasing customer satisfaction by improving turnaround time and commercial efficiency while mitigating credit risk.
In a continuously evolving regulatory environment and having geographically diversified subsidiaries (Europe, Overseas, Africa), Société Générale Group chose Axe Finance to implement software aiming at digitizing the credit process through its international subsidiaries excluding Metropolitan France
We were looking for a long-term provider to help us with a restructuring project that aimed to bring consistency to our Credit Policy throughout our international network and to align subsidiaries to the approach used at our model bank. Flexibility was a major determinant; indeed, Axe Finance solutions allow us to adjust to any market or regulatory changes we encounter, aligning ACP to our needs at no extra cost and with absolute autonomy. In addition, the implementation strategy proposed by Axe Finance was quite persuasive.
