CUSTOMER STORIES
Multi-entity credit automation solution at SOCIÉTÉ GÉNÉRALE
A successful remote implementation of ACP amid a challenging pandemic context
Background
This case study delves into the deployment of a multi-entity lending digitalization solution across three Société Générale subsidiaries, namely Société Générale Burkina Faso (SGBF), Société Générale Tchad (SGT), and Société Générale Congo (SGC). Noteworthy is the fact that this milestone marks the initial phase of a broader initiative encompassing nine subsidiaries. This endeavor represents a strategic move towards harmonizing credit processes across regions, leveraging ACP to streamline workflows while adhering to global security and data-sharing policies.
Key Challenges
Société Générale initiated the partnership as part of its strategic project to streamline its credit processes across its various African subsidiaries. Below are the key challenges of this case study:
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Integration with existing systems
Integrating ACP with the bank's various internal and external systems, including CBS, DMS, and SSO systems, required meticulous planning and execution. Ensuring seamless interoperability and data exchange between disparate systems was essential for achieving the desired level of automation and efficiency.
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Compliance
& security
& security
Adhering to Société Générale's global security and data sharing policies, as well as local regulations governing credit activities across different subsidiaries, posed compliance and security challenges.
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Remote implementation and geographic dispersion
Conducting a successful remote implementation of ACP posed a significant challenge due to the limitations imposed by the pandemic. Deploying the solution across multiple Société Générale subsidiaries, each in different geographic regions, added complexity to the implementation process.
How Axe Finance Effectively Tackled These Challenges
1500
Improvement
100
Automated Compliance
7
Société Générale
ACP Multi-entity capabilities
ACP multi-entity is a solution through which the banks can deploy a single instance of ACP digital lending solution and onboard multiple independent entities into the same platform while complying with the bank’s global security and data sharing policy across countries and continents.
Integration expertise
ACP’s Service-Oriented Architecture (SOA) facilitates real-time interfacing with all internal third-party and external systems.
Easy adjustments to lending market trends and credit policy
Setting up a single credit approval process that is driven by a unique workflow engine and having a common screen configuration in order to benefit from a streamlined credit process across regions. Along with offering the ability and flexibility to adjust to the different policies of each subsidiary in a total self-sufficiency manner.
Lending performance
ACP has empowered SG to enhance turnaround time and commercial efficiency, improve risk control standards, reduce time-to-market for new products, and proactively address diversified and continuously evolving regulatory requirements.
Testimonials
We were looking for a cutting-edge credit granting tool, that adjusts to multibank setup and allows for digital, reliable, and fast processing.”
Youness NFISSI, Retail Manager at Société Générale said:
Société Générale Group is growing business very rapidly and successfully in around 20 African countries. In order to support its development and fully catch the continent’s growth potential, we were looking for a cutting-edge credit granting tool, that adjusts to multibank setup and allows for digital, reliable, and fast processing. We are very confident that axefinance’s technology will significantly contribute to making our clients’ experience even more unique.
