Solutions
ACP Loan Servicing
Efficient automation of post-approval loan lifecycle
Lenders endure increased and redundant workload to evade regulatory compliance failures. The reliance on error-prone manual systems further compounds the issue, resulting in sluggish loan servicing processes. ACP Loan Servicing automates post-approval credit lifecycle events, offering unified user experiences in an end-to-end digital loan solution.
Ensured efficiency, satisfaction, and autonomy with streamlined Loan Servicing automation
Reports and services monitoring
Fetching customer active contracts
Choosing a Loan Servicing event
Terms & Conditions and simulation
Document attachment and write ups
Approval and activation process
Smart automation covering every step of the loan servicing process
End-to-end multi-segment digital loan solution for Loan Servicing
Smart automation covering every step of the loan servicing process
- Automated steps on all loan servicing events.
- Communicate instantly with customers and internal bank stakeholders through multiple channels.
- Customized loan servicing dashboards to track full portfolio performance and monitor reports.
Built-in accounting and batch engines for a flawless 24/7 processing
- Automated accounting process for all loan servicing events (single and batch events).
- Efficient monitoring of loan profitability by generating & recording accounting entries for each event.
- Real-time communication between CBS and ACP Loan Servicing accounting engine.
- Efficient risk mitigation and anticipation of borrowers’ needs through daily batch processing.
- Configurable accounting engines as per local regulations thanks to a multi-chart of account schemes.
- Complete self-sufficiency through drag-and-drop, zero-code GUI configurations.
Integrated digital loan servicing with options
- Better risk mitigation and reduced number of defaults through AI-based early warning signals.
- Efficient collections process and optimized recovery rate thanks to ACP Collection and Recovery.
- Capture all inputs required to accurately calculate the optimal provisioning.
- Automated collateral valuation as per bank policies and centralized collateral portfolio management.
- On-the-go and real-time customer experience across all platforms thanks to axeOmnichannel and robust sets of APIs.
- Low-touch interactions across all types of devices.
Axe Credit Portal is trusted by
Societe Generale Group
“Société Générale Group is growing business very rapidly and successfully in around 20 African countries.
To support its development and fully catch the continent’s growth potential, we were looking for a cutting-edge credit granting tool, adjusting to multibank setup and allowing for digital, reliable and fast processing.
We are very confident that Axe Finance's technology will significantly contribute to making our clients’ experience even more unique.”
To support its development and fully catch the continent’s growth potential, we were looking for a cutting-edge credit granting tool, adjusting to multibank setup and allowing for digital, reliable and fast processing.
We are very confident that Axe Finance's technology will significantly contribute to making our clients’ experience even more unique.”
Loan Servicers
FAQs
Who are loan servicers?
Loan servicers are entities responsible for managing the day-to-day administration of loans on behalf of the loan owner or investor.
They act as intermediaries between borrowers and lenders, handling various tasks associated with loan management and servicing.
Loan servicers may be financial institutions, such as banks or mortgage companies, or specialized servicing companies contracted by lenders or investors to perform servicing activities. Their responsibilities typically include processing loan payments, maintaining borrower accounts, handling loan modifications (such as early settlment, restructuring, rescheduling, consolidation, Write-off/Write-down, limits reallocation, and events on collateral/guarantee), providing customer service, and ensuring compliance with regulatory requirements.
They act as intermediaries between borrowers and lenders, handling various tasks associated with loan management and servicing.
Loan servicers may be financial institutions, such as banks or mortgage companies, or specialized servicing companies contracted by lenders or investors to perform servicing activities. Their responsibilities typically include processing loan payments, maintaining borrower accounts, handling loan modifications (such as early settlment, restructuring, rescheduling, consolidation, Write-off/Write-down, limits reallocation, and events on collateral/guarantee), providing customer service, and ensuring compliance with regulatory requirements.
How can loan servicers leverage automation?
Loan servicers can leverage automation to streamline loan servicing processes comprehensively.
By automating workflows, communication channels, data analytics, compliance checks, document management, account reconciliation, technology integration, and real-time reporting, servicers can enhance operational efficiency, reduce costs, improve compliance, and deliver a better experience for borrowers and investors throughout the loan lifecycle.
By automating workflows, communication channels, data analytics, compliance checks, document management, account reconciliation, technology integration, and real-time reporting, servicers can enhance operational efficiency, reduce costs, improve compliance, and deliver a better experience for borrowers and investors throughout the loan lifecycle.
